The GTS-Centrex solution is the first independent, hosted & managed Enterprise VAS Telephony services delivery platform, provided by GTS Africa & its affiliates in Nigeria & Cameroon to medium & large enterprises & public institutions with multiple location sites across the country or abroad.
Developed by a leading advanced VoIP communication applications service provider, the GTS-Centrex solution is deployed in a first class international datacenter and accessible via PC/Smartphones through any Internet Access Providers and in option via phone devices through local fixed & mobile network Operators in each country where our InfotelTM number service is available.
Our solution delivers high levels of stability, redundancy and resilience for a rigorous SLA with most sophisticated network monitoring, fault detection and alerting tools.
The GTS-Centrex solution is designed and implemented to offer a standard package of Unified Communication Services with the following modules in option:

The standard package of Unified Communication Services (UCS) – this consists of the provision of iPBX services enabling free of charge internal calls between all phone extension users, with the following standard and advanced features1: Voicemail with personalized welcome message, Voicemail2Email, Call transfer, Call forwarding, Music on hold, CallerID, Call restriction, Follow me, 3-parties conference call, Call traffic reporting, Online Directory, Click2Dial via Outlook, Web based service administration, User Online-Self Care. The package also includes the following value-added services, Call Conference bridge, Call Center server (ACD, Queue & Ring Group, agent & supervisor tools), SugarCRM Integration, eFax server, eMail server, Web-phone, …
The solution supports all SIP compliant phones and softphones, and can auto configure the majority of IP phones (Aastra, Cisco, Grandstream, Linksys, Polycom, Snom, …).
The UCS standard package is available in 5 different sizes of choice by the enterprise customer depending on the company’s specific needs and requirements.

1 The use of some of these features requires the subscription of the inbound  or outbound call services.
2 The max. number of concurrent calls is related to internal SIP calls within the tenant account.
3 Stated memory is the minimum committed memory. Bursting is optional to 8x the mentioned value when available on the hardware.
4 Operation & Maintenance includes Patches & regular Backups.

Each hosted UCS standard package comes pre-installed and ready-to-configure on your own virtual private server, making upgrading to a larger package quick and easy without worrying about downtime. There is no contract commitment, so you are free to change your configurations as your business grows.

There is no worrying about the maintenance of your installation, as GTS-Centrex takes care of all of the necessary patches and updates of your virtual private server and UCS applications software. And since every night a backup is made of your server, you never have to worry about losing any of your changes.

After you complete your order and make payment, we will send you the login details within 24 hours so that you can access your web based administrator account. As soon as you login, you can start adding extensions and users, and structure your VoIP phone system to meet your current needs.
GTS-Centrex is your complete VoIP Telephony services solution, offering you everything you need to help streamline your business.

Option 1: InfotelTM number / Call-in service: This module enables the reception of a large number of simultaneous incoming call originated from any local fixed or mobile subscriber to a single DID number (branded as Infotel number) assigned to the hosted iPBX of the company. Hence, all incoming calls are automatically routed to specific destinations depending on the choice of the caller via a customized IVR Auto-Attendant. Some typical destinations are: Voice Info portal, Commercial Department, Customer Services, Receptionist, Call Conference, inbound eFAX, …
The Infotel numbers are local virtual numbers at normal off-net rate tariff .

Option 2: SIP Call-out Service: This module enables each phone extension user to make external SIP calls to any fixed or mobile numbers locally or abroad on prepaid basis at affordable tariff rate.